Terms of service

Terms of Service

 

Overview

Welcome to Panoraa. These Terms of Service govern your use of our website, your purchase of products, and your overall experience with our brand. By accessing or using our site, you agree to be bound by these terms. If you do not agree with any part of the terms, you must refrain from using this website.

 

USE OF THE WEBSITE

By using Panoraa’s website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use the site for lawful purposes only and in a way that does not infringe on the rights of Panoraa or any third party.

You may not use any content, data, or materials on the site for commercial purposes, nor may you interfere with the operation of the site through hacking, data mining, or other harmful activities. Any unauthorized use or misuse may result in termination of access and legal action.

 

PRODUCT DESCRIPTIONS & AVAILABILITY

At Panoraa, we make every effort to ensure our product listings, descriptions, and photos are accurate, up-to-date, and clearly presented. However, we do not guarantee that all information is entirely free of typographical errors, inaccuracies, or omissions related to pricing, availability, or specifications.

Product availability is subject to change without notice. We reserve the right to discontinue or modify any product at any time. If a product is no longer available after an order is placed, we will notify you and issue a full refund.

 

PRICING, BILLING & PAYMENT

All product prices listed on Panoraa are displayed in U.S. Dollars unless otherwise stated. Prices may change at any time without notice, and promotional offers may be limited to certain periods or products.

By making a purchase, you agree to provide current, accurate, and complete payment and billing information. We accept most major payment methods. In the event your payment is declined or cannot be processed, your order will not be completed.

We reserve the right to refuse or cancel orders at our sole discretion, including but not limited to those that appear to be fraudulent, contain pricing errors, or violate these Terms.

 

ORDERS, CANCELLATIONS & MODIFICATIONS

All orders placed through Panoraa are subject to acceptance and availability. We reserve the right to limit quantities, refuse orders, or cancel them for any reason, including suspicious activity or inventory issues.

If you need to cancel or modify your order, please contact us as soon as possible. While we will try our best to accommodate your request, we cannot guarantee changes once your order has been processed or shipped.

If your order is canceled by us, you will receive a full refund to your original payment method.

 

SHIPPING & DELIVERY

We aim to ship orders promptly and deliver within the estimated timelines provided at checkout. However, delivery times are approximate and may vary depending on your location, shipping method, and external factors such as holidays or carrier delays.

Panoraa is not responsible for delays once the order is in transit. Please ensure your shipping information is accurate, as we are not liable for lost packages due to incorrect addresses. If a package is returned to us as undeliverable, we will contact you to arrange re-shipment at your expense.

 

RETURNS & REFUNDS

We want you to be fully satisfied with your Panoraa purchase. If for any reason you are not, you may request a return in accordance with our Return Policy. Returned items must be in unused condition, with all original packaging and tags intact.

Returns must be initiated within the return window specified on our website. Refunds will be processed to your original payment method once the returned item is received and inspected.

Shipping charges are non-refundable unless the item was damaged or incorrect. You are responsible for return shipping costs unless otherwise stated.

 

INTELLECTUAL PROPERTY

All content and materials on the Panoraa website—including images, product designs, graphics, logos, text, and layout—are the intellectual property of Panoraa. You may not copy, reproduce, distribute, or exploit any content without our express written permission.

Use of our trademarks, brand assets, or copyrighted content without authorization is strictly prohibited and may result in legal consequences.

 

LIMITATION OF LIABILITY

Panoraa is not liable for any direct, indirect, incidental, special, or consequential damages that may result from the use or inability to use our products or website. All products are used at your own risk.

To the fullest extent permitted by law, Panoraa disclaims all warranties—express or implied—including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

 

CHANGES TO THESE TERMS

Panoraa may update or modify these Terms of Service at any time without prior notice. Changes will be effective once posted on this page. It is your responsibility to review the terms regularly to stay informed.

Your continued use of the website or services after changes are made constitutes your acceptance of the revised terms.

 

TERMINATION OF SERVICES

We may suspend or terminate your access to the website at any time without notice, for any violation of these terms or for conduct we believe is harmful to Panoraa or its customers.

Upon termination, your rights to use the site and services will cease immediately.

 

GOVERNING LAW & JURISDICTION

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any legal action or dispute arising out of or relating to these terms shall be filed exclusively in the courts of California.

 

CONTACT US

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact our support team at: office@panoraa.com