Privacy policy

 

WHAT IS THIS PRIVACY POLICY ABOUT?

At Panoraa, we care deeply about your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

WHAT INFORMATION DO WE COLLECT FROM YOU?

We collect personal information you provide directly, such as your name, email address, billing and shipping details, phone number, and payment information. We also collect technical information automatically, including your IP address, browser type, device information, and browsing behavior through cookies and related technologies.

HOW DO WE USE YOUR INFORMATION?

We use your information to process orders, deliver products, offer customer support, and communicate with you about your purchases. If you opt in, we may send promotional emails or updates. We also use the data to improve our website, tailor your experience, and ensure the security of our platform.

WHO DO WE SHARE YOUR INFORMATION WITH?

We do not sell or rent your personal information to anyone. We may share your information with trusted third-party partners who help us operate our business, such as payment gateways, shipping services, and website management tools. These providers are obligated to protect your information and use it only for the services we assign them.

HOW LONG DO WE GONNA KEEP YOUR INFORMATION?

We retain your information only for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enforcing our agreements. When we no longer need your data, we delete or anonymize it securely.

HOW DO WE KEEP YOUR INFORMATION SECURE?

We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. While no online platform is completely risk-free, we actively monitor and upgrade our systems to ensure your data is handled with the highest level of care and protection.

WHAT ARE YOUR PRIVACY RIGHTS?

You have the right to access, correct, or delete your personal data. You can also choose to opt out of marketing communications at any time through the unsubscribe link in our emails. If you wish to make a request regarding your data, contact us through our official support email found on our website.

HOW DO WE USE COOKIES & TRACKING TOOLS?

Cookies help us improve your browsing experience by remembering preferences, tracking website traffic, and understanding user behavior. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of some features on our website.

ARE THERE ANY THIRD-PARTY LINKS ON OUR SITE?

Our website may contain links to third-party websites. These sites operate independently from Panoraa and have their own privacy policies. We are not responsible for the privacy practices or content of these external websites and encourage you to review their policies before sharing any information.

WILL THIS PRIVACY POLICY EVER CHANGE?

Yes. We may update this policy from time to time to reflect changes in our practices or to meet legal requirements. When changes are made, we will revise the date at the top of the policy. We recommend checking this page regularly to stay informed about how we protect your data.

HOW CAN YOU CONTACT US FOR ANY QUESTIONS & CONCERNS?

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us through the official contact email listed on the Panoraa website. We are here to support and protect your privacy at every step. Email us at office@panoraa.com