Shipping policy
Shipping Policy
At PANORAA, we are committed to providing a seamless shopping experience—reliable, transparent, and global. Every order is handled with care and shipped with efficiency, no matter where you are in the world.
1. PROCESSING TIME
All orders go through a quality check, verification, and packaging process before shipment.
This typically takes 1–2 business days.
For select high-demand products, we maintain warehouse stock to allow for same-day dispatch whenever possible.
2. ESTIMATED DELIVERY TIMES
NORTH AMERICA
United States: 8–10 business days
Canada: 8–12 business days
OCEANIA
Australia: 10–12 business days
New Zealand: 10–12 business days
EUROPE
United Kingdom: 8–10 business days
Germany, France, Italy, Spain: 8–10 business days
Belgium, Netherlands, Austria, Denmark, Sweden, Portugal, Hungary, Czechia, Slovakia, Croatia: 8–10 business days
Switzerland, Ireland, Greece, Luxembourg, Finland, Poland, Estonia, Romania, Latvia, Lithuania, Slovenia, Bulgaria: 8–12 business days
ASIA
Taiwan, Hong Kong: 6–8 business days
Japan, Thailand, Vietnam, Philippines: 6–8 business days
Singapore, Malaysia: 6–8 business days
3. SHIPPING OPTIONS
Free Tracked Shipping
Included with all orders at no extra cost. Each package comes with standard tracking.
Insured Tracked Shipping – $1.99 USD
Optional protection that covers your package in case it is lost, stolen, or damaged during transit.
4. REGIONAL LIMITATIONS
At this time, we do not ship to Alaska, Hawaii, or the Balearic Islands due to extended delivery times and shipping constraints.
For other remote or internationally restricted areas, delivery timelines may vary. We continue to work with our logistics partners to improve reach and efficiency.
5. GLOBAL SHIPPING ADVISORY
Due to ongoing global logistics challenges, deliveries in certain regions may experience temporary delays. We are actively monitoring the situation and will provide updates as needed.
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